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Warranty Policy
STKR Concepts products are warrantied against manufacturer defects for 1 year from the original purchase date to the original purchaser. When used under normal conditions for which they are designed, these products are warranted to be free from defects in materials and workmanship for one year from the original date of purchase. If such a defect occurs, we will, at our discretion, repair or replace your product upon presentation of the original sales receipt, which serves as proof of purchase to validate your warranty. Wear and tear items are not warrantied.
This warranty does not cover accidental damages, unreasonable or improper use, normal wear and tear, improper handling, loss of use or consequential damages, nor does it cover repairs attempted by unauthorized persons. STKR Concepts cannot be held liable for any products that continue to be used that have damages.
If you notice defects, please reach out to Customer Service at warranty@stkrconcepts.com.
In the event that your item has stopped working as designed, feel free to reach out to us – even if the item is out of warranty. We are here to help and may be able to troubleshoot the issue. You can send an email to info@stkrconcepts.com or call us Monday through Friday from 8am-5pm EST at (704) 508-1031.
